What has been registered
The federal government has registered the Telecommunications (Customer Service Guarantee) Amendment Record-Keeping Rules 2026 (No.1). The rule was registered on 18 August 2026 and is listed as currently in force on the Federal Register of Legislation.
Enabling legislation and administration
The rule is made under the Telecommunications Act 1997 and is administered by the Department of Infrastructure, Transport, Regional Development, Communications, Sport and the Arts.
What the source confirms
The source page confirms the rule is currently in force. The source does not provide details about what record-keeping changes are involved, which businesses are affected, or what specific obligations apply under the amended rules.
Where to find the full details
The full rule text and explanatory statement are available at legislation.gov.au/F2026L01057. Reading those documents is the way to understand what record-keeping obligations have changed under the Customer Service Guarantee framework.
This is a plain-English summary for information only, not legal or compliance advice. Always check the official source or consult a qualified professional.