Painting defects top Queensland's building complaints
The QBCC's Industry Snapshot identifies internal paint application as the number one defective building work type reported in Queensland. The data records 1,875 defects across 315 cases.
Licensing requirements for painting work
Painting work valued at $3,300 or more requires a licensed painter under Queensland law. The QBCC states that hiring an unlicensed contractor above this threshold is a breach of Queensland building law. The QBCC also notes that, given how often defects are reported, home owners are urged to use a licensed painter even for jobs valued under that threshold.
Home owners can check a painter's licence at the QBCC licensee register: https://www.qbcc.qld.gov.au/licensee-search
For painting work valued at $3,300 or more, the contractor is required to hold a Painting and Decorating licence.
Common defects identified
The QBCC's Industry Snapshot lists the following common painting defects, most of which stem from poor surface preparation:
- Poor adhesion
- Uneven coverage
- Cracking
- Peeling
- Bubbling
- Untidy cutting-in
Complaint timeframe
Home owners generally have 12 months from completion to lodge a non-structural defect complaint with the QBCC.
What the QBCC can do
If a contractor does not fix issues after being asked, the QBCC can assess the complaint and may issue a Direction to Rectify.
Key actions
- Check any painter's licence before hiring at the QBCC licensee register: https://www.qbcc.qld.gov.au/licensee-search
- For painting work valued at $3,300 or more, confirm the contractor holds a Painting and Decorating licence - hiring an unlicensed contractor above this threshold is a breach of Queensland building law.
- During and after the job, do a walkthrough and photograph any issues such as patchy texture, roller marks, peeling, or overspray on trims or floors - photos and written records support any complaint.
- If a painter does not fix defects after being raised directly, lodge a complaint with the QBCC - the timeframe is generally 12 months from completion for non-structural defects.
- Visit the QBCC Home Owner Hub for walkthrough checklists and guidance on resolving disputes: https://www.qbcc.qld.gov.au/home-owners
This is a plain-English summary for information only, not legal or compliance advice. Always check the official source or consult a qualified professional.