What has changed
The Queensland Building and Construction Commission (QBCC) established an internal team called the Rapid Assess and Triage Team (RATT) in March 2026. The team's purpose is to speed up the processing of licence applications.
Processing times
Between March and May 2026, the RATT finalised almost 1,000 applications. The average processing time for those applications was under 10 days.
Across the QBCC's 80-plus licence types, the overall average processing time is now 25 days, which is below the QBCC's 30-day target.
How the team operates
The RATT proactively contacts applicants early in the process to request additional information or confirm outcomes. This means applicants receive updates rather than waiting without news on their application.
Key actions
- Existing applicants: Applicants with a QBCC licence application currently in the queue can check that their contact details are up to date so the RATT can reach them quickly if more information is needed. Login is available at qbcc.qld.gov.au.
- New applicants: Applications can be submitted at qbcc.qld.gov.au. Decision-ready applications are averaging under 10 days processing time, with an overall average of around 25 days.
- General enquiries: For licensing enquiries, visit qbcc.qld.gov.au or contact the QBCC through the contact options listed on their website.
This is a plain-English summary for information only, not legal or compliance advice. Always check the official source or consult a qualified professional.